Refund and Return Policy
At Champions Arena (Demo), we want every customer to be completely satisfied. If you are unhappy with your purchase, you may return it in accordance with the guidelines below.
Eligibility
- Items must be returned within 30 days of delivery
- Products must be unused, in original condition, and in their original packaging
- Perishable goods, custom/personalised items, and opened hygiene products are not eligible
How to Initiate a Return
Contact us through the Contact page with your order number and reason for the return. Our team will review your request and provide a return shipping label or instructions within 2 business days.
Refund Processing
Once the returned item is received and inspected, we will process your refund within 5-10 business days. Refunds are issued to the original payment method. Please allow additional time for your bank or card issuer to post the credit.
Exchanges
We offer exchanges for items of equal or lesser value. For exchanges to a higher-priced item, the difference is payable by the customer. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We will ship a replacement at no cost or issue a full refund, at your preference.